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Our Commitment to You

 Fourth Quarter 2013 
At Questar Gas, we’re focused on providing you with the best service and energy value possible. We’re staking our reputation on it.

More than 80 years. That’s how long we have been providing gas service without a major interruption. On the most extreme winter days, we deliver more than a billion cubic feet of natural gas through 25,000 miles of pipe to ensure your comfort. This is a reliable service you have come to expect from us.

A lot can change over the years, but one thing hasn’t: Our commitment to providing you with safe, reliable natural gas service at the lowest possible price. These are the things you consistently list as most important to you. How do we know? We ask.

Every month, we ask customers to rate our performance. We tally their results and report them on a quarterly basis. Their responses help us monitor how well we are meeting expectations.

Here are the results for the quarter ending December 31, 2013.

Performance Ratings

1 = Not satisfied at all; 7 = Completely satisfied
Performance Percentages
 
View Comparison Summary Chart for 2013 | 2012

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