More than 80 years. That’s how long we have been providing
gas service without a major interruption. On the most extreme winter days,
we deliver more than a billion cubic feet of natural gas through 25,000
miles of pipe to ensure your comfort. This is a reliable service you have
come to expect from us.
A lot can change over the years, but
one thing hasn’t: Our commitment to providing you with safe,
reliable natural gas service at the lowest possible price. These
are the things you consistently list as most important to you. How
do we know? We ask.
Every month, we ask customers to rate
our performance. We tally their results and report them on a quarterly
basis. Their responses help us monitor how well we are meeting expectations.
Here are the results for the quarter
ending December 31, 2013.