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Assistance Programs

We understand that financial hardships can occur. Payment plans and energy assistance may help get you through difficult times.

Notice: For customer security and employee safety, Questar Gas does not accept natural gas service payments at customers' premises.

Utah

  • Home Energy Assistance Target Program (H.E.A.T.)
  • Residential Energy Assistance through Community Help (R.E.A.C.H.)
  • Weatherization-Utah
  • Catholic Community Services

  • Wyoming

  • Low Income Energy Assistance Program (L.I.E.A.P.)
  • Energy Share of Wyoming

  • Idaho

  • Low Income Home Energy Assistance Program (L.I.H.E.A.P.)
  • Weatherization-Idaho

  • H.E.A.T (UTAH). — is a federally funded program that helps qualified low-income individuals pay their utility bills. The program runs November through March or until funds are exhausted. Customers may receive an application from any Department of Human Services or a designated energy office.

    For appointments or information, contact the office nearest you:

     County  Phone
    Beaver
    435-421-9307
    Box Elder 435-723-1116
    Cache 435-752-7242
    Carbon 435-613-0100
    Daggett 435-781-2021
    Davis 801-394-9774
    Duchesne 435-722-5218
    Emery 435-381-5410
    Garfield 435-467-8597
    Grand 435-259-6362
    Iron 435-586-0858
    Juab 1-888-255-9692
    Kane 435-644-3803
    Millard, East 435-743-4060
    Millard, West 1-888-255-9692
    Morgan 801-394-9774
    Piute 435-577-2448
    Rich 1-877-772-7242
    Salt Lake 801-521-6107
    San Juan 435-683-2355
    Sanpete 435-835-2831
    Sevier 435-893-0745
    Summit 1-855-686-5263
    Tooele 435-882-1278
    Uintah 435-781-2021
    Utah 801-229-3855
    Wasatch 1-855-686-5263
    Washington 435-652-9643
    Wayne 435-836-1324
    Weber 801-394-9774
    State wide toll free number 866-205-HELP (4357)

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    REACH (UTAH) is funded by voluntary contributions from local residents, utility employees and stockholders, and it helps qualified low-income individuals pay their utility bills. Applicants must be at least 65 years old and/or handicapped or disabled. The program is a year-round program and will be open as funding permits. Customers must have applied for assistance through the state's H.E.A.T. program before applying for REACH. REACH applications are available at local Red Cross offices. For appointments or information, contact the chapter nearest you:

    Salt Lake City 801-323-7000
    Ogden 801-627-0000
    Provo 801-373-8580
    Logan 435-752-1125
    St. George 435-674-4440
    All other areas in Utah 800-328-9272

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    WEATHERIZATION (UTAH) — The Weatherization program helps qualified low-income persons make their homes more energy efficient. The Weatherization Assistance program is a federally funded program administered by the Utah Department of Community & Economic Development. Income requirements are basically the same as those of the HEAT program. Please contact your local HEAT office above for assistance.

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    CATHOLIC COMMUNITY SERVICES (UTAH) — helps qualified low-income individuals pay their utility bills. Utilities must be on, and the customer must have applied for the HEAT program first, during the HEAT season (November - March). The program runs January through September or until funds are exhausted. Customers may schedule an appointment by calling 801-977-9119.

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    LIEAP (WYOMING) a federally funded program that helps qualified low-income individuals pay their utility bills and weatherize their homes. Utilities must be on and in the applicant's name before applying for this program. The program runs October through February or until funds are exhausted. Customers may obtain an application by calling LIEAP at 800-246-4221 or go to http://dfsweb.state.wy.us Once the application is completed, send it to LIEAP at:

    LIEAP Office
    P.O. Box 827
    Cheyenne, WY 82003-0827

    Applicant will be notified by LIEAP if approved. If approved, customers must send their monthly Questar Gas bills to the Department of Family Services to receive payment:

    Dept. of Family Services
    Attn: Testa Pacheco
    Hathaway Building, 3rd Floor
    Cheyenne, WY 82002-0490

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    ENERGY SHARE OF WYOMING — a program that is supported by voluntary donations from Questar Gas customers, employees and shareholders. This program helps people in sudden hardship circumstances with heating-related emergencies. Applicants must first apply for LIEAP, utility services must be on and customer must have a past-due account with a shut-off notice before applying. The program runs December through May or until funds are exhausted. For more information or to request an application, call the Salvation Army: toll free 877-461-5719 or 307-234-2002.

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    LIHEAP (IDAHO) — a federally funded program and helps low-income individuals pay their utility bills. The program runs November through March or until funds are exhausted. Customers may contact LIHEAP at 208-852-1515 for applications.

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    WEATHERIZATION (IDAHO) — a program for qualified low-income individuals that help make homes more energy efficient. The Weatherization program is a federally funded program administered by local Southeast Idaho Community Action Agencies (SEICA). Income requirements are basically the same as the those of the LIHEAP program. Please contact LIHEAP at 208-852-1515 for further assistance.

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