Questar Logo
  CUSTOMER 800-323-5517
  SERVICE Mon.– Fri. 7 a.m. to 6 p.m.
FAQs

Quick Links

 

Assistance Programs

 

We understand that financial hardships can occur. Payment plans and energy assistance may help get you through difficult times. Click below for more information on community assistance programs available to help. Or, call 2-1-1.

2-1-1 is a free and confidential service that helps people find the local resources they need. This service is available for you 24-hours a day, seven days a week.

 
 

UTAH

H.E.A.T (UTAH). — is a federally funded program that helps qualified low-income individuals pay their utility bills. The program runs November through March or until funds are exhausted. Customers may receive an application from any Department of Human Services or a designated energy office.

For more information on available community assistance programs, call 2-1-1.

REACH (UTAH)is funded by voluntary contributions from Questar Gas customers, employees and shareholders, and it helps qualified low-income customers pay their utility bills. Applicants must be at least 60 years old and/or handicapped or disabled, or the residence has children ages one and under. The program is a year-round program and will be open as funding permits. Customers must have applied for assistance through the state's H.E.A.T. program before applying for REACH. REACH applications are available at the Salvation Army. To learn more about REACH, call the Salvation Army at:

Salt Lake area…….801-969-0526
All other areas…….855-969-0526

WEATHERIZATION (UTAH) — The Weatherization program helps qualified low-income persons make their homes more energy efficient. The Weatherization Assistance program is a federally funded program administered by the Utah Department of Community & Economic Development. Income requirements are basically the same as those of the HEAT program. Please contact your local HEAT office above for assistance.

CATHOLIC COMMUNITY SERVICES (UTAH) — helps qualified low-income individuals pay their utility bills. Utilities must be on, and the customer must have applied for the HEAT program first, during the HEAT season (November - March). The program runs January through September or until funds are exhausted. Customers may schedule an appointment by calling 801-977-9119.


WYOMING

LIEAP (WYOMING) a federally funded program that helps qualified low-income individuals pay their utility bills and weatherize their homes. Utilities must be on and in the applicant's name before applying for this program. The program runs October through February or until funds are exhausted. Customers may obtain an application by calling LIEAP at 800-246-4221 or go to http://dfsweb.state.wy.us Once the application is completed, send it to LIEAP at:

LIEAP Office
P.O. Box 827
Cheyenne, WY 82003-0827

Applicant will be notified by LIEAP if approved. If approved, customers must send their monthly Questar Gas bills to the Department of Family Services to receive payment:

Dept. of Family Services
Attn: Testa Pacheco
Hathaway Building, 3rd Floor
Cheyenne, WY 82002-0490

ENERGY SHARE OF WYOMING — a program that is supported by voluntary donations from Questar Gas customers, employees and shareholders. This program helps people in sudden hardship circumstances with heating-related emergencies. Applicants must first apply for LIEAP, utility services must be on and customer must have a past-due account with a shut-off notice before applying. The program runs December through May or until funds are exhausted. For more information or to request an application, call the Salvation Army: toll free 877-461-5719 or 307-234-2002.


IDAHO

LIHEAP (IDAHO) — a federally funded program and helps low-income individuals pay their utility bills. The program runs November through March or until funds are exhausted. Customers may contact LIHEAP at 208-852-1515 for applications.

WEATHERIZATION (IDAHO) — a program for qualified low-income individuals that help make homes more energy efficient. The Weatherization program is a federally funded program administered by local Southeast Idaho Community Action Agencies (SEICA). Income requirements are basically the same as the those of the LIHEAP program. Please contact LIHEAP at 208-852-1515 for further assistance.

   

Corporate Home | Contact Us | Privacy Policy | For Employees | Site Map | Search
© 2009–2017 Dominion