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800-323-5517
 
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Mon.– Fri. 7 a.m. to 6 p.m.


















 

 
Need help with Paperless Billing?  

Paperless Billing

What is Paperless Billing?

Paperless Billing is an easy way to receive and pay your gas bill online. Each month you receive an email that contains a summary of your bill and a secure PDF attachment with a full copy of your actual bill.

What does it look like?

Your email will look like this: Your attached PDF bill will look like this:

How do I enroll?

It's easy and free. You can either login to your self-serve account to enroll or you can call Customer Service at 800-323-5517 - Monday through Friday 7 a.m. to 6 p.m.

How do I make a payment?

  • Open the attached PDF and pay from checking or savings using the provided form or click on the link to pay with Debit/Credit card.
  • Enroll in Auto Pay.
  • Pay from the Questar Gas website.
  • Pay using the "Bill Pay" option from your bank or credit union's website.

How do I open the PDF attachment?

To view your bill, simply open the PDF attachment inside the email. When your bill opens, you will be prompted to enter a Password, which is your five-digit mailing address ZIP code. Once you have accessed your bill, you can use available payment options to pay your bill

TIP: If the PDF attachment doesn't open or functions improperly, make sure you're using the current version of Adobe Reader.
 

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